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Food Preparation, Packaging & Order Handling

Last updated: 14 October 2026

1. Packaging Integrity

All liquid curries, soups, and beverages must be packaged in spill-resistant containers with tight-fitting lids and secured with tamper-evident tape.

2. Order Handover Protocol

Restaurant staff must verify the rider’s active order number on the partner app before handing over the food parcel to prevent misdeliveries.