Booking, Quotation & Scheduling Policy
Last updated: 14 October 2026
1. Diagnostic Fee Transparency
Customers pay a standardized diagnostic visit fee via the platform. If the customer approves the repair quote, the diagnostic fee is adjusted against the final labor charges.
2. Mandatory Pre-Work Quotation
Technicians must provide a clear written estimate for labor and required spare parts before dismantling any appliance or electrical board.